In recent years, the global CRM market has been expanding rapidly. The market size as of 2019 is estimated at approximately 5 trillion yen and is expected to
Explain CRM Program Terms: Advantages and disadvantages of introducing a CRM system. Next, let’s see what kind of advantages and disadvantages there are in introducing a CRM system.
CRM was born in the United States in the 1990s. At that time, it began by linking customer information and telephone support history and using it, it will
What is CRM after all? Explanation of its basic functions with terms. You’ve heard the term CRM (Customer Relationship Management) countless times, but you probably don’t know exactly
Customer Relationships (CRM): Key points in the introduction of a customer relationship management (CRM) system. It has been more than 30 years since the introduction of CRM systems
Explanation of the benefits, functions and points for the introduction of a CRM (customer relationship management) system. In addition, since past history and scheduling are also displayed, it
Intelligent warehouses: phases to successfully automate logistics processes. We brought together three experts in logistics and automated processes to learn about the advances in our country and the
Edge computing has arrived to break response time and reduce the volume of data transfer between devices, thus making bandwidth performance more efficient and lowering investment costs. Edge